Received verification code without requesting it

If you receive a One-Time Password (OTP) verification code without having requested one, it’s crucial to take the following steps to secure your accoun

1. Do Not Share the Code: The OTP is a security measure to verify your identity and should never be shared with anyone. Even if someone claims to be from Tepnot, do not disclose your OTP. Sharing this code could lead to unauthorized access to your account.
2. Change Your Password Immediately: If you receive an unsolicited OTP, it might indicate that someone is trying to access your account. Change your password immediately to prevent unauthorized access. Use a strong, unique password that combines letters, numbers, and special characters.
3. Review Account Activity: Check your account for any suspicious activity. Look for login attempts or actions that you did not perform. In Tepnot, you can view active sessions and devices logged into your account. Log out from any devices or sessions that you do not recognize.
4. Contact Tepnot Support: If you suspect that your account is at risk or you continue to receive unsolicited OTP codes, contact Tepnot’s customer support immediately. Provide detailed information about the issue so they can assist you in securing your account.